virgin media master socket. Virgin cable was even simpler as its just a normal paired phone cable coming out with 1 pair of the two terminated into A and B on the Virgin Socket - again working before, working when terminated. virgin media master socket

 
 Virgin cable was even simpler as its just a normal paired phone cable coming out with 1 pair of the two terminated into A and B on the Virgin Socket - again working before, working when terminatedvirgin media master socket  Unfortunately we don't use the Openreach master sockets as they are BT only

Account - Cable. The tech joined the Broadband/TV cable but was unable to jo. While ordering I asked how it would be handled, they said they'd use the existing BT copper. It looks like the white wire clipped to the wall is maybe a Sky cable or TV aerial where the installers couldn't be bothered to drill a new hole, so removed the VM cable between the outside wall box and inside to your home. on ‎05-09-2023 20:36. A good Virgin Telephone Master Socket Wiring Diagram will include details such as the type and size of the cables used, their routing through walls and ceilings, and the location of connectors. VeryMe Rewards. 4. There shouldn't be 2 master sockets, but people sometimes use a master as an extension socket. #1. Your wiring is then disconnected from the network, and can cause no mischief. The new Virgin Media has just gone in, but it does not come with a phone line, it just has a plug hanging out the back of the router similar to this:. Plug the microfilter into the empty socket. As you are now a Vodafone Broadband customer, you will need to contact the Broadband Team, they will be able to let you know if the Master Socket can be moved and make the arrangements for the upgrade with Openreach. If possible, I would like to get rid of this rather ugly white. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. Sign in . At least 30Mbps download speeds in every room or £100 one-off credit. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. The modular isolator shown is exactly what VM currently install. We all know and love the internet and TV services that can enter our. The new fibre phone line is designed to work with the same phones as the old copper line. We would advise against removing the master socket yourself as this would be tampering with and damaging our equipment. 17/07/09 - 20:45 in Cable #1. Don’t plug the power cable into a plug socket yet. Router Plugin Port. This only affects landlines. If you plug it into a phone socket or extension, it just won't work. Virgin Mobile. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT. We have a virgin media wall socket. I had 2 plugs and 2 bulbs in my old property - with no issues. . I want infinity to be placed in my loft that is current. Registration is fast, simple and absolutely free so please join our community today. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Vonage 2nd line. The NTL/Virgin master socket will look like a BT one, just it will have NTL or Virgin Media on the front. To get the phones to ring again, following a Virgin-Media "fibre-phone" installation, I changed the extension socket, the engineer plugged the hub's phone port into from an secondary BT socket, to a master BT socket. So the adapter plugs into the RJ9 socket on the back of the VM Hub3. If you can get Quickstart, you can choose one of two delivery options. Unplug the phone and check another phone directly into the main socket ensuring this is a VM socket and not one with a BT or Sky logo. Manage Your Account. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. However… Virgin now obviously wants their hub etc back. My new provider is 5G so I didn’t need any of the existing connectors etc. We'd love to help, sorry to hear a cable is missing between the wall mounted box and your isolator plate (VM socket). Virgin Fibre Areas only. The Openreach master socket should only be used for their broadband and/or landline with one of the providers that uses their cables. 21 Apr 2012. I've gone for Veetop Flat Ethernet Cables 1. Virgin Media's Phone Master Socket. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Solved: OK So our phone is moving to VOIP in May and I have a few questions --- 1 What codec is used for VM VOIP (will call quality be - 5261506. 4 Kudos. Solved No Virgin Media Wall Socket At Installation Community 4832746. 29/07/15 - 16:50 #1. Solution - VM hub -> telephone socket -> male bt plug to mail bt plug ( 4 core cable) -> socket with splitter -> phone cable . . See where this Helpful Answer was posted. . No, you can keep using the same phone you’ve always used. Superfast Broadband. Other broadband queries. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. I’ve just left Virgin Media after 6 years of having broadband/phone. Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. Get the Hub ready by connecting the wires. Which was great as that is in a better location than my master Socket was. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. There is an access panel in the ceiling for pipes and cables. For much more detail. just moved in, can see the brown cable coming in from outside but there's no VM. Would an engineer be - 5259182 - 3you sign up for an engineer installation, all necessary cabling and isolators will be installed at the same time. Tudor. I have only got one rectangular shaped white socket (Shown as below) but it seems old. Tried looking but can't see a way to book an engineer for this? Thanks. Thank you for getting back to me and confirming this @paddingtonbear9. There will be two distinct input lines coming from each end of the socket. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. The trueCall standalone device. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. I removed the cover from the Virgin socket and there is an isolator inside make and model: Tratec TRIS-1002AEN. This lead goes into the same wall socket as my landline phone lead does. We would advise against removing the master socket yourself as this would be tampering with and damaging our equipment. Networking and WiFi. CryptoWe would like to show you a description here but the site won’t allow us. Note: I'm posting this more as a rant than a plea for help, although my sanity could do with some assistance! So we've now got our old BT phone number ported to our shiny new Virgin Media phone socket and all that was. When my internet is working perfectly I get 66mbps down and 12 up. 8 March 2011 at 8:29AM. You can also check for a loose cable as not all properties have a socket. Except the instructions tell me to disconnect the coaxial cable and put a cover on the socket. Solved: I have one phone socket in my bedroom that no longer works. 27-07-2020 07:02 AM. Hub 3 in modem mode was Solid Red light and. . . The other is marked TV, & this is used for TV & Broadband. Follow these steps to install your virgin Media Broadband, TV and Phone service. i had a look in my master socket just incase its the wiring my end and i have 4 wires in there, there is 2 orange and white and 2 blue and white, i have the orange and white wires on the a and b terminals,We would like to show you a description here but the site won’t allow us. It is completely separate service to your internet service. Look up the PSTN switch-off! The old technology that powers landline telephones in the UK will be switched off in 2025. We would like to show you a description here but the site won’t allow us. Connect your new cable between the Virgin Media Digital Hub and the new Master socket. Remove the extension cabling connectors from the VM phone adapter in the back of the hub. In response to Vikki_M. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. Virgin Media was the UK’s first quadruple-play provider, combining landline, broadband, TV and mobile services in one subscription. You would need to work out the exact details with the VM tech doing the work as a lot will depend on your existing hub/phone socket locations and where your existing cable runs are. In our 2023 Broadband Awards, neither BT nor Virgin Media scored particularly well for customer service. Quickstart is the quickest and easiest way to setup our services. I think the best way round your problem (if it's an external wall) would be to drill back through the wall where the phone line comes in behind the faceplate join a new cable onto the back of the faceplate and then run the new cable round to where you want a new socket and drill back into the house and fit a new box. There are only two cables connected to the master socket. Therefore, in most home installations, where sockets are connected to each other by a single pair, you will only ever use the first “blue” pair. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. A Virgin Phone Socket Wiring Diagram might include several components in addition to the socket itself. #2. Customer since 1993. In answer to your second point, as this is a quick answer -Yes, you would use the handset on the master socket until the switchover date, to which you'd then plug into the hub, via the provided RJ11 adaptor. Harpy. ago. We moved the hub upstairs to obtain better coverage but this means it is nowhere near the base unit for our phone. on ‎17-02-2023 12:46. Virgin Media have used the Openreach socket to provide telephone services. on ‎12-01-2023 11:15. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. Phone. 1. Unplug the telephone from the telephone wall socket. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT Openreach, BTOR), and often referred to as 'the BT master socket'. SpeedBooking an engineer is easy with Virgin Media. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. Or you may be quicker than average! You won’t be involved the whole time. Connect your devices to the new hub. 2: Seeker. I'm with Virgin broadband and land line. We have a virgin media wall socket with an ethernet port in the wall but no round cable. Re: I need a Virgin Media Wall Socket. In answer to your second point, as this is a quick answer -Yes, you would use the handset on the master socket until the switchover date, to which you'd then plug into the hub, via the provided RJ11 adaptor. How to wire a phone extension from a BT Master socket UKBusiness and Residential Telephone Engineers in Uk, West Sussex, East Sussex, Sussex and HampshireThere should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. I think the issue is to do with the way VM presents its caller ID on the lines of some customers and the BT phone is unable to recognise a 'withheld' caller ID. I've just ordered Virgin Media cable broadband and phone. We will certainly investigate this matter for you. Purchased a new BT cordless phone and extentioin. Do not remove the PVC insulation from the wires themselves. If you transfer your broadband and phone to Virgin Media, you’ll pay line rental of £19 a month even if you get VoIP via the hub 3. Wi-Fi boosters can help with those wireless signal dead zones around your home. Cable TV & Virgin Media TV . You should have around 50V DC across those. We would like to show you a description here but the site won’t allow us. You may find it is just a cable coming in through the wall, in which case a simple adaptor is what is needed. Quickstart is the quickest and easiest way to setup our services. Why use a provider other than BT? Why you should consider using a supplier other than BT for your lines, calls and internet connection. You would need to plug the main handset into the hub for the services to work, and may benefit from a relocation of the hub, or possibly an engineer visit to run a cable from the hub to the main handset. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. Specification wise, it's near identical with current levels with future proofing for frequencies that may be used in the future at some point. The test socket of the back part of the downstairs 'master' socket. Landline operators in the UK will switch every home phone in the. For a wires-free alternative, you could use a cordless phone setup. We would like to show you a description here but the site won’t allow us. #1. Andrew Ferguson, andrew@thinkbroadband. Then fit the Cabelcon connector to each end of the new WF100 cable, then connect this cable to the Virgin one with the help of a coupler. This cable runs past the wall hole for the Virgin cable, so can I get this cut back and rerouted via the existing hole in the wall (currently occupied by the Virgin. Zyxel 1800Mbps Pass-Thru Powerline Adapter 2-port Gigabit Ethernet 2-Pack. Hi @baralasmi, Thank you for your post and welcome to our community forums. Details: The master socket for the old telephone line has a faceplate which connects to the house sockets, and a backplate that has the old ‘BT’ type (old virgin media) line connected to it. There is limited ability to tweak the configuration of the BT phones, unfortunately. 4Ghz. if your extensions upstairs are wired from the consumer panel of the OR master socket , you could remove the consumer panel from the OR socket , thereby disconnecting it from the OR network. In response to Jonny-M. [ re: swervinc] [ link to this post] Virgin Medias phone network is totally separate from the Openreach network, so the two are. In response to Vikki_M. Just to clarify (or bizarrely answer one of my own questions) which was On the front of the lower Master Socket (remember the faceplate has been removed) as per above photograph there is another cam type connection showing pins 5/3/2 which I believe is for hard wiring an internal telephone extension (ie voice). If your "master socket" is connecting by 2 and 5 then its not a master socket, the. First things first, if you are switching to Vodafone then you need a new phone line put in unless you have a BT socket already in the property. Following the installation and verification of its functionality, you can browse the web or. Put the cable in place and tighten the tie (see diagram below). Specification wise, it's near identical with current levels with future proofing for frequencies that may be used in the future at some point. Hi, I have a Virgin Media wall socket, it's the white box in Picture 1. Using just the VM phone adapter connected into the VM hub, try each individual phone in turn, one at a time, and see if you get a ringing sound for an incoming call. If there is extension wiring attached. 4GHz change the Wifi Network Name (SSID. BT Drop Wire > Junction box >Master Socket. I plugged my pod into a socket and connected the ethernet cable to it instead of the Hub (now the PC is getting the signal from the Pod's ethernet port) and nothing happened. craigmc89 • 1 min. However the wall. 3608228) at 153 Brooker Road, Waltham Abbey, Essex En9 1JH (“West One”) (together “we”, “us. I am getting more reasonable and sensible answers from othersMk3 master socket wiring help bt community. I am going to cancel. This is usually marked as Line 1. Step 3. Your broadband should still work but may not perform as well as in the master socket. We would like to show you a description here but the site won’t allow us. 23/11/12 - 23:50 #14. Sorry to hear you haven't been able to find the internal connection needed for your quick start kit. i had a look in my master socket just incase its the wiring my end and i have 4 wires in there, there is 2 orange and white and 2 blue and white, i have the orange and white wires on the a and b terminals, We would like to show you a description here but the site won’t allow us. Switching from Virgin Media (Reusing Master socket) I have recently moved home and decided to stick with BT. Options. Turn on your TV and get connected. When I moved into my house I removed the master socket for replastering and probably lost it (or thrown it away). 168. Source: herbalic79. So you can either unscrew this one & push on the connector provided in the Quick Start pack. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). to a Virgin Media Hub, using the Powerline kits we offer. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we. Reply. In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. 4. 2. )In this video, I am showing the sta. VM don't use fibre inside the property. Re: Virgin Media Master Socket. We have ethernet wall sockets in most of rooms in our house, and they worked great with other companies broadband. If the externals are not there this needs to be reported, as a separate set of contractors will need to be bought in to re-establish the connection to the street cabinet. The VM's cable for the wall is also male, Hahaha. Virgin Media. 8 March 2011 at 8:29AM. Look up the PSTN switch-off! The old technology that powers landline telephones in the UK will be switched off in 2025. BT had a rating of 67. VM will rewire your home phone extensions to create a link between the phone socket on the VM hub and your existing phone sockets. Connect the Hub’s power cable with the blue tab. #2. This means that the broadband router can be installed at either location and both will need ADSL filters. Virgin Media also often bundles its cable broadband packages with TV and phone services. To progress with your broadband switch from Virgin Media to Sky, go to Sky’s website to order your new Sky broadband service. In order to access a Virgin Media wall socket wiring diagram, the first step is understanding how to install the wires. To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. We would like to show you a description here but the site won’t allow us. Hub- Adapter-6core cable to phone junction box-junction box to phone socket-other extensions off phone socket- plug phones into sockets. Step 2: Identify if your faceplate is a 'split' type (NTE5) A 'split' type master socket, known as an NTE5, has a horizontal groove in the phone socket and the screws and socket are located in the lower half of the socket. No knowing the layout of you home doing this might be less obvious than the thick VM cable. Disconnecting the ring wire at the master socket will do. No vm wall socket. You can buy a standard 5C MS and just swap the faceplate, which would allow you to plug a micro filter and router into your extension socket again. Jan 4, 2010. The telephone master socket and TV aerial have not been used for 25 years, see photos attached. The Openreach engineer did not need to come into the house to check anything and I had my Virgin Media cut off 2 weeks later. In the 1st diagram, "From BT Network" has logically become "From Hub TEL 1" , the C1 capacitor brings the Ring Signal onto contact (3) of all the sockets. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. I'm currently renovating my living room, including the electrics. #2. (I did this video to help/guide new engineer as I did not find any for my self when I started. i Master phone socket If you can’t find your master phone socket simply connect your Sky Hub to a convenient phone socket. Feb 10, 2007. If you have Virgin cable TV, phone and broadband, that's potentially 3 new sockets - co-ax for the TV and the broadband and a bit of naff old copper wire for the phone which plugs into a socket similar to BT's one. Home broadband & landline. Baffled By Virgin Cabling Avforums. the street is enabled for the service. Answered! Go to Answer. Faceplates after second visit. I can only find the TV socket. The trueCall standalone device. 54 each £8. Remove all other equipment connected to telephone sockets. But after a few weeks I'll notice that the daily speed tests on my Google WiFi are showing a slowing down of. If customer service is a concern, you can check out our survey results to see which providers had the best scores. On the back of the master socket it has be numbers 1-6, but there are only 4 connectors. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall. Your hub plugs into your master socket, which is a small white box, usually located near the front door. Whilst doing a bit of painting this old Type 52a block terminal/connection box came apart and the dial tone on the phone went. Choose the best spot for your wifi hub. Tenda PH6 AV1000 Passthrough Powerline Adapter Kit with 1 x Gigabit Port. Forum; Apps. Remove all other equipment connected to telephone sockets. This will allow a RJ11 socket at the telephone. We would like to show you a description here but the site won’t allow us. 1%. Ordering And Installation Of Broadband Thinkbroadband. Solved: Previously, I had BT connection so I need a wall socket. Hi all! I’ve just moved in to my new house and the cable from my inside master socket isn’t connected in the outside box there is just two - 5199081 We would like to show you a description here but the site won’t allow us. How about using a 10m RJ11 to RJ11 telephone cable. Do VM supply this and can I be provided with one. 23 February 2015 at 11:40AM edited 4 March 2015 at 6:37PM. If you can't find it, have a look outside for. 8uF 250v capacitor to provide domestic phones with a 50 to 80v volt ring signal. I have tried to get all 4 set up and can't make them work. Thank you again. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Virgin Media Prep House Rewiring Fix Community Forum. Virgin Media is trialling FTTH in some areas that are not currently cabled, such as Woolhampton, Berkshire, using electricity poles to bring its superfast broadband to new areas. The ring wire will affect your connection no matter where you plug in your router, and even if you don't use the extensions. Manage Your Account. Plug into the wall socket Push the red label end of the white cable, into. I recently purchased my first home and have been taking a look at the VM cabling to the property. Would an engineer be - 5259182 - 2Business, Economics, and Finance. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. First, you must determine which type of socket you have in your home. Vonage 2nd line. I would like to have the phone downstairs. Virgin’s hub based lines are 21CV, but the calls are not routed through the internet currently. Tudor. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. Various cable mediums are used in modern systems to transmit data. Registration is fast, simple and absolutely free so please join our community today. Don't touch it. Options. Most people do, and besides you can pick one up for under £10 and that will allow 999 calls the same as the kit virgin provide. Wiring fm connect diagrams ntlSubmarine coaxial brains Dvr. I have a BT openreach master socket (new type with built in filter) and I want to extend the broadband about 3m away and hide the cable in the wall. Re: Using existing Bt sockets with virgin. You can also identify a split socket looking at the side. Openreach cannot legally use any Virgin Media infrastructure, that includes any lines to a property. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. The only active cable which feeds both sockets is the Virgin cable (leading off to the right and outside to Virgin box). We would like to show you a description here but the site won’t allow us. Try each phone on its own in turn. You can re-use any microfilter and Ethernet cables. Oct 10, 2019. Account - Cable. Preparing for Landline changeover to fibre. No Virgin Media have their own network which is separate to Openreach`s. The problem is the Hub is in my Study and the - 4964746. At master socket I have the same two pairs terminating to A and B on master socket (tried swapping A and B around just incase but still no dial tone. Switching from Virgin Media (Reusing Master socket) Hi all, I have recently moved home and decided to stick with BT. You should be able to locate your telephone master socket, which would have a BT or Openreach logo on it, although you will not be using it a the moment if you get your. Hi, Same problem here. Socket. Check the phone is seated in the base unit correctly & powered ON. My VM Router is is my office adjacent to hall. Virgin Media have used the Openreach socket to provide telephone services. After I have a BT line. This is very easy to do and will only take a couple of minutes. Virgin Media Bundles; Find a broadband package Search and filter our complete broadband package list;. 0 Thanks Reply. #1. The main electrical difference between the Hub's RJ11 telephone socket and the Openreach style analogue master telephone socket is the analogue phone sockets have a good quality 1. Vonage 2nd line. We all know and love the internet and TV services that can enter our homes through entry points. Account - Cable. on ‎27-10-2022 09:24. Take the end of the isolator cable with the black band and push it firmly onto the socket of your new Hub. 0 – which seems a lot. Hi Rob Our master socket is in our front room physically. Hi. Virgin Media: £30: Plus £35 setup for broadband: Vodafone: £60: Requires broadband: Zen Internet: Free: Digital voice only, requires broadband:. Anything beyond the socket where the external line comes in can be removed. g. For the NTE5 socket, you will need to connect the two RJ11 sockets to the two “A” terminals on the socket, as well as connecting the “K” terminal to the telephone line. on ‎12-10-2022 15:38. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. The telephone "Wall socket A" is reconnected to the master socket as the Line in and take over from the old copper wires that come into the property from the street. Had virgin media install an new phone line today, they placed one master socket behind my tv and now my existing Bt phone and slave sockets don't work throughout the rest of the house. The Openreach engineer did not need to come into the house to check anything and I had my Virgin Media cut off 2 weeks later. Hi I decided to cancel my Virgin Media package down and have Vodafone broadband, only problem is the BT Masters is in my bedroom where. Engineer used 'spare pair' of blue cables for 'new' BT line. We're here to help. Virgin Media Prep House Rewiring Fix Community Forum I think the issue is to do with the way VM presents its caller ID on the lines of some customers and the BT phone is unable to recognise a 'withheld' caller ID. 4 Kudos. I would. This is how I understand the PlusNet system. BT expects to make up around 25% of its fibre network with fibre-to-the-home connections, offering speeds of up to 100Mb from spring 2011. 36 each. You can also identify a split socket looking at the side. My Virgin Media App. The wall box may be branded with the logos of an old cable TV company (not VM). I have the latest master Socket 5c with the split faceplate with phone and modem connection. Will we have to move the base unit of the phone to be nearer to the hub or is there some. 3. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. Reasons to use a Wi-Fi booster . I don't longer work there. If the sockets are already there and functioning, yo. Various cable mediums are used in modern systems to transmit data. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Very poor advice. BT expects to make up around 25% of its fibre network with fibre-to-the-home connections, offering speeds of up to 100Mb from spring 2011. Thinking they would be in fact 2 -5 I wired up the second one as such. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. This can sometimes be improved by installing a small device. We would like to show you a description here but the site won’t allow us. Back a step. Check Details Wiring diagram for bt openreach master socket 5c 23/03/17 - 01:22 #2. Virgin Media's Phone Master Socket. An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. to 'back-feed' a telephone connection from the new telephone socket upstairs next to the hub which, in turn is linked to the existing phone socket downstairs. All I am wanting to do is to make your short adaptor cable 8m long! Surely that us a simple concept. Vodafone Broadband is slower compared to Virgin of course, have you sent an E - Mail to Tom Mockridge explaining that you are not happy with. The theory is to remove the virgin master socket box, remove the euro module from that box, which leaves me with the main white coax cable from virgin (that comes straight from outside the house). The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. Hi all, I have been having a look around and not found a 100% clear answer to my question. Re: new VM socket. Hello, as someone in my building must have a Virgin master socket, we were sent the self-install kit by deliveryman when we should have been sent. David_Bn. Virgin Mobile. Plug the cordless base station into. When I ordered my broadband package I was offered a QuickStart setup, but it turns out we don't have the right Virgin media socket in the house. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. If the property has Virgin Media cabled up, it would only mean you need the Virgin. (Virgin disconnect the line outside your property, then plug a cable from the hub into a phone socket, this makes all your. Winner: Tie. Ultrafast Broadband.